PRIVACY

🔒 PRIVACY POLICY

Effective Date: 29/09/2025

Company: CLIPLAB PTY LTD (ACN 691370886) ("ClipLab," "we," "our," "us")
Website: https://cliplab.app

1. Introduction

This Privacy Policy describes how ClipLab collects, uses, stores, shares, and protects personal information.

By accessing or using the Services, you consent to all practices described here, regardless of whether they are stricter or broader than local privacy requirements. If you do not agree, you must not use the Services.

2. Information We Collect

We collect the following categories of data, some of which may be personally identifiable ("Personal Data"):

  • Account Information: Name, username, password, email, phone number, payment credentials, tax details, and identity verification documents.
  • Content Data: Videos, clips, descriptions, submissions, and related metadata.
  • Financial Data: Bank details, PayPal/Stripe accounts, transaction history, credit balances, payout records.
  • Device & Usage Data: IP address, geolocation, device identifiers, browser fingerprints, operating system, cookies, session logs, access timestamps.
  • Communications: Emails, chat logs, messages, customer support interactions.
  • Third-Party Data: Information obtained from partners, APIs (e.g., YouTube Data API), or public sources.

3. How We Use Your Information

We may use collected data for purposes including, but not limited to:

  • Operating, maintaining, and improving the Services.
  • Processing payments, deposits, and payouts.
  • Fraud detection, anti-spam, and abuse prevention.
  • Identity verification and compliance with KYC/AML obligations.
  • Marketing, retargeting, and personalised advertising.
  • Product research, analytics, and machine learning model training.
  • Sharing aggregated, anonymised, or pseudonymised data with third parties for research, analytics, and commercial purposes.
  • Any lawful purpose related to our business, including purposes not explicitly listed in this Policy.

We reserve the right to combine information across multiple sources and profiles to create detailed user dossiers.

4. Data Sharing & Disclosure

We may share your information with:

  • Service Providers: Payment processors, hosting providers, analytics services, marketing partners.
  • Business Partners: Brands, creators, clippers, and affiliates engaged in campaigns.
  • Affiliates & Successors: Subsidiaries, parent companies, and any acquirer or successor entity, without further notice to you.
  • Authorities: Law enforcement, regulators, or courts where legally required or deemed necessary to protect ClipLab.
  • Corporate Transactions: In case of merger, acquisition, restructuring, or sale of assets, your data may be transferred without notice.
  • Public Disclosure: Certain data (e.g., leaderboard stats, top clips, campaign performance) may be displayed publicly.

We are not responsible for the practices of third parties, including payment providers, analytics partners, and advertising networks.

5. Data Retention

  • We retain data for as long as necessary to fulfil the purposes outlined in this Policy, and beyond where required by law, tax obligations, or security considerations.
  • We may retain certain records indefinitely, even after account deletion, for compliance, security, and business continuity purposes.
  • Deleted accounts may result in partial or delayed data erasure. Some records (e.g., payment history, legal compliance logs) are permanently retained.
  • Backups and archival copies may persist indefinitely.

6. User Rights (Limited)

Depending on your jurisdiction, you may have limited rights to access, correct, or delete your Personal Data. However:

  • Requests may be denied where data must be retained for legal, security, or business continuity reasons.
  • We may decline or delay requests where fulfilling them would impose a disproportionate burden on ClipLab.
  • Opt-out of marketing does not apply to transactional or essential communications.

7. Cookies & Tracking

  • We use cookies, web beacons, pixels, and device fingerprinting for analytics, ad targeting, fraud prevention, and security.
  • Third-party cookies (e.g., Google, Meta) may track you across websites.
  • By using the Services, you consent to these tracking technologies.

8. Security

We implement reasonable safeguards to protect your data. However, no system is completely secure, and we disclaim liability for unauthorised access beyond our reasonable control.

9. International Transfers

Your data may be stored and processed in any country where we or our service providers operate. By using the Services, you consent to cross-border transfers, even where local laws provide weaker protections.

10. Dispute Resolution

By using the Services, you agree that any dispute relating to this Privacy Policy shall be resolved through binding arbitration on an individual basis. You waive the right to participate in class actions, jury trials, or consolidated proceedings against ClipLab.

11. Changes to This Policy

We may update this Privacy Policy at any time. Updates take effect immediately upon posting, and your continued use of the Services constitutes acceptance of the revised Policy.

12. Contact

For questions regarding this Privacy Policy, contact us at: support@cliplab.com